
Client (Employers) Agent


Acting as the client's agent, we represent your interests in all property matters, ensuring effective communication, compliance, and successful project outcomes through expert management and advocacy.
What the Service Entails
As an Employer’s/Client’s Agent, AuthentiSurv acts as the representative of the Client throughout the lifecycle of a construction project. This role is essential in ensuring that the Client’s interests are safeguarded and that the project is delivered on time, within budget, and to the required quality standards. Our responsibilities span from initial project conception to final completion, involving close coordination with all stakeholders, meticulous contract administration, and proactive problem-solving.​​
Key Benefits
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Centralised Communication
We act as the main point of contact, streamlining communication between the Client and all project stakeholders.
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Risk Mitigation
​Our expertise helps identify and manage risks early, preventing costly delays and issues.
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Quality Assurance
​We ensure that all work meets the specified standards and that any deviations are promptly addressed.
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Cost Control
​Through careful budget management and contract negotiation, we keep the project financially on track.
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Compliance
​We ensure that all regulatory and contractual requirements are met, protecting the client from legal and financial repercussions.
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By appointing AuthentiSurv as your Agent, you ensure a professional and meticulous approach to your management team, providing a solid foundation for your construction project’s success.

Typical Steps Involved:
Initial Engagement
Appointment
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Formal appointment by the client as the Employer’s/Client’s Agent.
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Review and understand the project scope, objectives, and client expectations.
Pre-Construction Phase
Project Brief Development
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Work with the client to develop a detailed project brief outlining requirements, goals, and constraints.
Feasibility Studies
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Conduct feasibility studies to assess the viability of the project and provide recommendations.
Tender Process
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Prepare tender documents and manage the tender process.
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Evaluate contractor bids and provide recommendations to the client.
Contract Negotiation
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Negotiate and finalise contracts with selected contractors and consultants.
Design Phase
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Design Coordination
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Facilitate coordination between the client and design team to ensure the design aligns with the project brief.
Design Review
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Review design proposals for compliance with the project brief and regulatory requirements.
Approval Process
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Assist the client in obtaining necessary approvals and permits.
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Construction Phase
Project Kick-Off
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Organise and lead the project kick-off meeting to ensure all parties are aligned.
Site Monitoring
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Periodically visit the construction site to monitor progress and quality.
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Identify and resolve any issues that arise during construction.
Progress Reporting
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Provide the client with regular progress reports, including updates on schedule, budget, and quality.
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Variation Management
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Manage and approve any variations to the project scope or design.
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Contract Administration
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Ensure that contractual obligations are being met by all parties.
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Administer interim payments and manage cash flow.
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Completion Phase
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Final Inspections
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Conduct final inspections to ensure all work has been completed to the required standard.
Snagging List
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Prepare a snagging list of any defects or incomplete work.
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Oversee the rectification of identified issues.
Handover
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Organise the handover process, ensuring the client receives all necessary documentation and training.
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Final Account
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Prepare the final account and ensure all financial matters are settled.
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Post Completion
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Post-Project Review
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Conduct a post-project review to assess the overall success of the project and identify lessons learned.
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Defects Liability Period
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Manage the defects liability period, ensuring any issues that arise are promptly addressed.
