
Section 20 - Major Works


Expert management of Section 20 major works for leasehold properties. We ensure compliance, transparency, and effective communication, providing detailed specifications, managing the tender process, and obtaining formal quotes. After issuing necessary notices, we oversee the project with expert management and contract administration to protect leasehold rights and maintain property standards.
What are 'Section 20 - Major Works'?
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Section 20 of the Landlord and Tenant Act 1985 (as amended by the Commonhold and Leasehold Reform Act 2002) outlines the statutory consultation process for major works, long-term agreements, and qualifying works affecting leaseholders. It mandates that landlords must consult with leaseholders before undertaking these works or entering into agreements exceeding a specified financial threshold per leaseholder. The process includes issuing Notices of Intention, obtaining multiple competitive tenders, and providing a summary of observations received during consultation. This ensures leaseholders are informed and have the opportunity to comment on proposed works, fostering transparency and accountability in property management. Compliance with Section 20 is crucial to avoid potential legal challenges and ensure that leaseholders' rights are protected throughout the maintenance and improvement of leasehold properties.
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Building surveyors play a critical role in assisting landlords, property managers, and managing agents with the Section 20 consultation process under the Landlord and Tenant Act.
Key Benefits of Engaging AuthentiSurv
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Comprehensive Expertise
AuthentiSurv Ltd conducts thorough defect and condition surveys of leasehold properties, identifying necessary remedial works and refurbishments. Our in-depth knowledge of building surveys and construction processes ensures accurate assessments and informed decision-making.
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Design and Specification
We provide tailored design and specification services for repairs and cyclical maintenance activities, ensuring compliance with leaseholder expectations and regulatory standards.
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Tendering Process Management
We manage the entire tendering process, ensuring competitive bids from qualified contractors, and overseeing the procurement of services.
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Professional Expertise
Our experienced surveyors ensure that the schedule is thorough and precise, reflecting the property’s true state.​
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CDM Principal Designer Role
AuthentiSurv undertake the role of CDM Principal Designer, ensuring compliance with health and safety regulations throughout the project lifecycle.
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Transparent Communication
We facilitate clear and transparent communication with leaseholders, fostering trust and cooperation throughout the consultation process.

Typical Service Elements
Initial Defect and Condition Surveys
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Conducting comprehensive surveys to assess the condition of leasehold properties.
​Identifying defects and necessary remedial works that may require consultation under Section 20.
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Click here to find out more about our Defect Diagnosis and Pathology Services or Condition Surveys.
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​​Design and Specification
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Providing detailed design and specification documents for proposed repairs and maintenance activities. Ensuring that designs meet regulatory standards and leaseholder expectations.
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Click here to find out more about our Design and Specification Services.
Tendering Process Management
Managing the tendering process to obtain competitive bids from contractors.
Evaluating tender submissions and advising on contractor selection based on quality and cost-effectiveness.
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CDM Principal Designer Duties
Undertaking the role of CDM Principal Designer to oversee health and safety compliance. Ensuring that all design decisions prioritise safety and regulatory compliance.
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Click here to find out more about our CDM Principal Designer Services.
Project Oversight and Management
Providing comprehensive project management services from inception to completion. Monitoring progress, coordinating contractors, and ensuring projects are delivered on time and within budget.
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Click here to find out more about our Project Management Services.
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Contract Administration and Cost Control
Administering contracts, managing payments, and ensuring compliance with financial controls. Keeping stakeholders informed about project costs and variations, maintaining transparency throughout.
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Click here to find out more about our Contract Management Services.
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Consultation and Communication
Facilitating effective consultation with property managers and managing agents as per Section 20 requirements. Providing clear and timely communication to ensure leaseholders are informed and engaged throughout the process.

WHY US ?
At AuthentiSurv Ltd, we stand out as the preferred choice for Section 20 major works services due to our unwavering commitment to excellence and client satisfaction. With years of experience in building surveying and project management, we bring unparalleled expertise to every project. From initial defect and condition surveys to comprehensive design and specification services, we ensure meticulous attention to detail at every stage. Our team excels in managing the tendering process, fulfilling CDM Principal Designer duties, and overseeing projects from inception to completion with efficiency and precision. Working with Contractors to remain solution focussed and overcoming challenges; no project goes without difficulty or unexpected changes - how we manage this is what sets us apart from others.
We prioritise legal compliance, maintaining a deep understanding of Section 20 requirements and regulatory standards. This expertise minimises risks, fosters transparent communication, and ensures projects are delivered on time and within budget. Our client-centric approach means we tailor our services to meet individual client needs, providing clear updates and proactive solutions throughout the consultation process.
By choosing AuthentiSurv Ltd, clients benefit from cost-effective solutions, reliable project management, and a trusted partner dedicated to achieving superior outcomes in property maintenance and improvement.